Cadillac cue not working

-Problem 1- non working cue-Problem 2- non working steering wheels lights- The function of the steering wheel buttons DOES work I have a 2013 XTS 70k miles. My cue is completely not working with a blank black screen. My steering wheels button lights are not lighting up also. - I bought a brand new battery-I checked for blow fuses- none found

Jul 6, 2019 · You may have an issue now if it is obvious you tried to fix it yourself but it is worth a try with the dealer but that torn ribbon cable is probably going to be an issue. The replacement could have been defective or you may have either had a connector not seated properly or the cable was damaged during your repair. Read the next 3 complaints ». The 2015 Cadillac SRX has 23 problems reported for cue touch screen not working. Average repair cost is $1,200 at 47,650 miles.Re: 2013 Cadillac ATS (section of CUE screen not working) Wow, I just bought my 'new' 2013 SRX and the middle bottom part of the CUE doesn't respond to touch, whether radio or nav. The car has about 30k miles and the local Cad dealer did a quick test on it and ordered warranty replacement screen.2016 CUE Navigation Not Working. First time post and first time Cadillac owner. Just bought a 2016 ATS 2.0 AWD Luxury with 19k on it. So far I love the car. The issue i'm having is the CUE navigation has no signal and is stuck somewhere in Michigan. It hasn't moved at all in the 100 miles I've put on the car.Apr 10, 2013 · Cadillac Customer Care. ----------. With only 500 miles on the car and CUE update installed, I experienced my first CUE shutdown/reboot while freeway driving from San Diego to Palm Springs. I was about 40 minutes into the drive with Pandora playing, Galaxy S3 paired and route guidance active. Learn how to use your Cadillac vehicle's entertainment, navigation, and communication features, which are accessible through the infotainment touchscreen. setting-up-infotainment-profile-and-preferences ... On the Map screen, tap your profile icon to enter your home or work address. You can also edit these in the Navigation Settings menu.7 Apr 2019 ... Keep your DVD screens working with new Radio! ... [Cuescreens] Troubleshooting Cadillac CUE Screen Installation Issues | Black Screen | No power.

Is your Cadillac CUE system unresponsive, cracked, or randomly reacting when it shouldn’t be?This is due to a poor gel-based factory design from GM. The gel ...2 posts · Joined 2015. #1 · Jul 21, 2021. CUE touch screen quit working. Replaced it with a new one from cuescreens.com. Touch screen works now, but I'm having the same symptoms with AC not working. I can disconnect the battery and reconnect it and the AC will work again. After a day or so i have to repeat this process.Sep 8, 2015 · If not, it's worth a shot: 1) With the ignition ON, raise the front panel (faceplate.) 2) Turn the ignition OFF. 3) Open the driver's side door. 4) Wait sixty seconds. 5) Close the driver's side door and start the car. 6) Lower the faceplate. 7) If the reset was successful, you should see the CUE display initializing. #1 · Nov 10, 2015. Hi, I own a 2013 Cadillac XTS and ever since I got it, I experienced no problems with the CUE system until a few days ago when all of a sudden the lower half of the screen is totally unresponsive (I touch it, nothing!). Motion sensors appear to work just fine. I tried the unplugging of the battery thing, nothing.The myCadillac Mobile App† enables you to use your smartphone to interact with your vehicle from wherever you are. You can send remote commands,† find your charging status and more on properly equipped vehicles.822K views 5 years ago. Truck's in the shop, and while driving my grandmothers car, I started having issues with the Cue System. Pretty simple and straight forward. This could save you a trip to ...Nov 23, 2019 · 3192 posts · Joined 2004. #3 · Nov 24, 2019. The most likely fix for this all-too-common problem is replacement of the touch screen. The hard reset (where the driver's door is opened and the CUE faceplate is raised is a myth.) A power-on reset where the power is removed from the CUE (fuse removal or battery disconnection) has a better chance ... Re: 2013 Cadillac ATS (section of CUE screen not working) Wow, I just bought my 'new' 2013 SRX and the middle bottom part of the CUE doesn't respond to touch, whether radio or nav. The car has about 30k miles and the local Cad dealer did a quick test on it and ordered warranty replacement screen.

15. If equipped, check the OnStar LED on the Rear View Mirror and note the color (red, green, or blank) 16. If equipped, push the OnStar Advisor call button and note if the OnStar audio prompts can be heard. 17. If a phone is paired and connected, try making a phone a call and note if Bluetooth audio is heard.Is your Cadillac CUE system unresponsive, cracked, or randomly reacting when it shouldn’t be?This is due to a poor gel-based factory design from GM. The gel ...Nov 9, 2019 · It just started becoming intermittently non-responsive again in the last few months. When it acts up, NONE of the icons respond across the entire CUE Screen. Here's the Possible Work-Around: Long-hold the power button until the screen effectively shuts off (and the Analog Clock is shown). Turn the power back on. Press the desired icon. 1269 posts · Joined 2016. #1 · Dec 27, 2016. I have been just recently experiencing no media by CUE found after starting the vehicle. The USB stick has been installed for months. Now I have to remove it and reinsert it to get recognized by CUE. I checked the USB stick out on my PC, even running diagnostics on it and it works perfectly.Apple CarPlay will not launch in Escalade after plugging in the USB cable if your iPhone is locked and you haven’t allowed access in the settings. Go to Settings > General > CarPlay, and select your vehicle name under MY CAR. Then turn on the slider button next to ‘Allow CarPlay While Locked’. Settings > General > CarPlay > Your Car Name ...

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The good news is that most CUE glitches can be solved simply by restarting the system. Besides solving general glitches with CUE, a hard reset/restart can also solve issues with: CUE not...Apart from more obvious signs, non-verbal gestures and other cues can also help to determine whether someone is telling the truth or not. Forbes outlines 11 ways to potentially sni...7118 posts · Joined 2013. #4 · Nov 13, 2013. Maybe we need to petition our city governments to establish CUE lanes. These would be similar to bike lanes except for Cadillac users to stop and try to get CUE to work without endangering others on the road. When in doubt, yes, I am probably joking.1 Aug 2013 ... Comments23 ; Apple CarPlay Not Working or Can't Connect? How to Fix and Troubleshooting. Cars Unlocked · 852K views ; How To: Upgrade your CUE w/ ...

There’s a lot to be optimistic about in the Healthcare sector as 3 analysts just weighed in on Cue Biopharma (CUE – Research Report), Esta... There’s a lot to be optimistic a...It just started becoming intermittently non-responsive again in the last few months. When it acts up, NONE of the icons respond across the entire CUE Screen. Here's the Possible Work-Around: Long-hold the power button until the screen effectively shuts off (and the Analog Clock is shown). Turn the power back on. Press the desired icon.Submariner409. 83641 posts · Joined 2006. #2 · Jul 18, 2017. Please go to the CF main forums page and get to the Item Specific, CUE forum. There is much discussion there. Premium Member. If it won't run, chrome it. …The CUE system, imho, is the worst thing to happen to Cadillac since the Cimarron or V-8-6-4 engine. I sold our 2010 CTS Sedan and bought the 2014 as a "Certified pre-owned" Cadillac. So far, 2 wheels have been straightened, the left front magnetic ride strut replaced, and had 2 new cam phasers installed.Jul 20, 2017 · Re: cadillac cue touch screen not working I also experienced the same issue on my 2013 SRX. I have 60K on the vehicle and called Cadillac to see if there was a recall since so many people are reporting the same issue. There was no recall or service bulletin for this problem but obviously its an issue since so many people are having it. 253 posts · Joined 2015. #2 · Aug 15, 2019. Go the dealer immediately and get them to record the issue. There are many problems you can face with the CUE setup so it's best to get this "recorded" in their system in case you need warranty replacement (I assume you're still under warranty).The myCadillac Mobile App† enables you to use your smartphone to interact with your vehicle from wherever you are. You can send remote commands,† find your charging status and more on properly equipped vehicles.2017 CUE problems in XT5. This morning, while driving down the road, OnStar comes on with an obnoxious commercial touting their product, interrupting the station I had on. When the commercial was over, CUE sound went DEAD. No sound from radio, telephone, GPS, nothing. When I pushed the voice button on the steering wheel, …Nov 26, 2017 · So, here’s how to perform a restart — otherwise known as a hard reset — on Cadillac vehicles equipped with CUE: Turn the vehicle on. Open the CUE faceplate, thereby exposing the storage area behind it. With the faceplate up, turn off the vehicle. Open the driver’s side door. 1. With the car running and the drivers side door closed, open the CUE storage area. 2. Turn off the car. 3. Open the drivers side door. 4. Wait 30-60 seconds. 5. Close the drivers side door. 6. Lower the CUE storage door. 7. Start the car and watch CUE. Still no effect on the no GPS icon.GM Hit With Class Action Suit Over Faulty Cadillac CUE Screens. The touchscreens in certain models can allegedly delaminate and become unresponsive. Sep 24, 2019 at 8:08pm ET. By: Christopher ...

Cadillac Customer Care. ----------. With only 500 miles on the car and CUE update installed, I experienced my first CUE shutdown/reboot while freeway driving from San Diego to Palm Springs. I was about 40 minutes into the drive with Pandora playing, Galaxy S3 paired and route guidance active.

Sep 18, 2016 · Turn the vehicle on. Open the CUE faceplate, thereby exposing the storage area behind it. With the faceplate up, turn off the vehicle. Open the driver’s side door. Wait 30-60 seconds with the driver’s side door open. Close the door and start the vehicle. Lower the faceplate. May 29, 2013 · 10 posts · Joined 2020. #19 · Aug 27, 2020. Well Chevrolet provided the following; when nav stops working or gives a searching or blank screen, exit the program back to main. Hit. Settings and search for running applications. In running applications find NAV and hit the stop button on the screen. Sep 18, 2016 · Turn the vehicle on. Open the CUE faceplate, thereby exposing the storage area behind it. With the faceplate up, turn off the vehicle. Open the driver’s side door. Wait 30-60 seconds with the driver’s side door open. Close the door and start the vehicle. Lower the faceplate. First there were a couple of recalls, then came the glitch in my CUE system, shortly followed by a mysterious rattling/creaking noise no one could even figure out. Now my CUE system has suddenly decided to go blank at random, and my backup camera has ceased to appear. I have a service appointment with my dealership set for Friday …Locate the Cadillac “Settings” menu, and select the “General” option. Scroll down to the “Personalization” section, and select the “Restore Default Settings” option. Enter your Cadillac vehicle’s password when prompted, and confirm that you want to reset the system to its default settings. Why is My Cadillac Cue Touch Screen ...CUE system - radio controls not working. I noticed with in the last several weeks that the three bottom middle radio control buttons to change the station are not working. I read online and did the hard reset but that didn’t fix it. The rest of the buttons on the radio cue work, it’s just the bottom middle three. Help!The lawsuit – Goldstein, et al., v. General Motors LLC – was filed in the U.S. District Court for the Southern District of California. The lawsuit alleges that the Cadillac CUE infotainment screen cracks, delaminates, and takes on a “spider web” appearance, making it impossible to use. The class action lawsuit includes customers who ...2 posts · Joined 2015. #1 · Jul 21, 2021. CUE touch screen quit working. Replaced it with a new one from cuescreens.com. Touch screen works now, but I'm having the same symptoms with AC not working. I can disconnect the battery and reconnect it and the AC will work again. After a day or so i have to repeat this process.If the touch screen has failed, (and it is VERY common) no amount of resets -hard, soft or otherwise will fix it. You'll need to replace the touch screen. It's cheap if you do it yourself and expensive if you have a dealer perform the service. The part is only $30. It takes a couple of hours to access and swap out the touch screen.240 Posts. #45 · Oct 17, 2017. Anyone with CUE issues, I highly recommend you reach out to the team at GM Infotainment Customer Service. [email protected]. GM Infotainment Email Team. General Motors/Alorica Inc. 855-478-7767. Make sure you emphasize how important it is for the CUE system (touch screen specifically) to work in order for you ...

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Open the driver’s side door. Wait 30-60 seconds with the driver’s side door open. Close the driver side door and start the vehicle. Lower the faceplate. Attempt using the touch screen again. If you still have problems, please contact us at [email protected] 8, 2015 · If not, it's worth a shot: 1) With the ignition ON, raise the front panel (faceplate.) 2) Turn the ignition OFF. 3) Open the driver's side door. 4) Wait sixty seconds. 5) Close the driver's side door and start the car. 6) Lower the faceplate. 7) If the reset was successful, you should see the CUE display initializing. I came to the Cadillac forums to find a solution and what I found was a replacement CUE System from GM PARTS HOUSE. Yeah it was a little pricey at $ 849.99 and I added the screen protector for $ 15.00 more and the 36 month warranty for an additional $ 200.00.The dealer will offer you a complete CUE module replacement for $2,500+, and the same gel design that will fail again in 1-3 years depending on climate. However, only the touch panel needs to be replaced. Cuescreens offers upgraded gel-free upgraded replacement touch screens for all Cadillac CUE systems, starting at $89.Common problems with the Cadillac STS include turn signal failures, electrical system issues, leaks in the rear axle pinion seal, air bag issues and problems with the check engine ...May 30, 2016 · 2017 CUE problems in XT5. This morning, while driving down the road, OnStar comes on with an obnoxious commercial touting their product, interrupting the station I had on. When the commercial was over, CUE sound went DEAD. No sound from radio, telephone, GPS, nothing. When I pushed the voice button on the steering wheel, nada. WAIT apprx 30 seconds prior to turning Key ON so the Unit can INITIALIZE. Then turn Key on and start vehicle t see if there is any response. NO response, use of GM Dealer Scan Tool is needed to Test, Program and Update. There is a likelyhood the CUE will need Repaired or Replaced, as these Units have tremendous issues.The myCadillac Mobile App† enables you to use your smartphone to interact with your vehicle from wherever you are. You can send remote commands,† find your charging status and more on properly equipped vehicles.Excalibur. 5402 posts · Joined 2016. #3 · Feb 2, 2023. Welcome to CF! This is a common issue with screens prior to 2018. The screen needs to be replaced. It's not too much $$. Can be found at cuescreens.com. Or if you have warranty the Dealer would replace the whole CUE unit but it would most likely fail again.CUE's two main components are a pair of networked modules, the (ICS) Integrated Center Stack and (HMI) Human Machine Interface, which interface with other electronic modules (antennas, amplifiers, HVAC). The ICS contains the radio circuitry, but it's main function is to act as an information display. Audio output is sent to an amplifier (if ...Re: 2013 Cadillac ATS (section of CUE screen not working) Wow, I just bought my 'new' 2013 SRX and the middle bottom part of the CUE doesn't respond to touch, whether radio or nav. The car has about 30k miles and the local Cad dealer did a quick test on it and ordered warranty replacement screen.1269 posts · Joined 2016. #1 · Dec 27, 2016. I have been just recently experiencing no media by CUE found after starting the vehicle. The USB stick has been installed for months. Now I have to remove it and reinsert it to get recognized by CUE. I checked the USB stick out on my PC, even running diagnostics on it and it works perfectly. ….

Over 99% of our customers experience a smooth, trouble free installation of their new Cadillac CUE replacement touch screen. However, every once in a while I...Hi, this weekend time changed from DST to standard time. Obviously "my" CUE is not designed to change/update the time on his own. There is no possibility to enable automatic time adjustment. It's not a matter of time (waited 2 days) nor a problem of available time sources (phone, 4G, radio).Feb 10, 2017 · Turn the vehicle on. Open the faceplate, thereby exposing the storage area behind it. With the faceplate up, turn off the vehicle. Open the driver’s side door. Wait 30-60 seconds with the driver’s side door open. Close the door and start the vehicle. Lower the faceplate. Not all of my CUE keys are working. Just purchased my first new Cadillac. 2013 XTS demo that was used as a loaner. I started storing radio channels and wanted to rename them. I tap on the quill and the keyboard comes up. Problem is that there are about 10 keys on two rows that don't work. Keys above them, to the left of them and below do …#1 · Nov 10, 2015. Hi, I own a 2013 Cadillac XTS and ever since I got it, I experienced no problems with the CUE system until a few days ago when all of a sudden the lower half of the screen is totally unresponsive (I touch it, nothing!). Motion sensors appear to work just fine. I tried the unplugging of the battery thing, nothing.iOS: Calendars can help you keep track of your day, but they don't always have all the relevant information about a specific event—sometimes that's stored in your email, or on the ...Apple CarPlay will not launch in Escalade after plugging in the USB cable if your iPhone is locked and you haven’t allowed access in the settings. Go to Settings > General > CarPlay, and select your vehicle name under MY CAR. Then turn on the slider button next to ‘Allow CarPlay While Locked’. Settings > General > CarPlay > Your Car …3195 posts · Joined 2004. #2 · Jul 27, 2019 (Edited) Since the CUE system controls the AC system, you need to get that checked out first. It's most likely the root cause of the AC issue, or a faulty interconnect, -if you're lucky. Check all CUE-related fuses first. Then ensure the steering wheel controls communicate with the CUE.2013-2020 Cadillac ATS ATS-V Escalade ESV EXT SRX CTS CTS-V ELR XTS. This is our #1 seller- a brand new upgraded gel-free replacement display for all 2013-2020 Cadillac CUE systems to fix the common unresponsive, random touch, or cracking Cadillac CUE displays. ... Backup camera not working Includes: Integrated black bezel Scratch … Cadillac cue not working, [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1]